Fizzer Shop FAQ

• When will I get my Load?
• If you paying with Paypal,Alertpay,Moneybookers First time buy…
• If you paying with Paypal,Alertpay,Moneybookers
  First time buyers will have to pass verification process first and after will receive load in 1-24 hours ! Verification time depends on your case.
  
  If using Visa Master Card payment method.
  No verification needed and first time buyer will receive load in 10-60 min
  
  
  Also, due to rare circumstances beyond our control like network communication errors, natural calamities affecting gateways, there will be delays in receiving your load but rest assured you will be notified and your load purchase will be delivered soon as possible.
  
  For first time buyers, we may choose to withhold crediting your E-load and call card purchases for up to 24 hours, for verification purposes.
  
  For verification contact our support Online .

• Is there a shipping fee or tax?
• There are no additional shipping charges or hidden fees.…
• There are no additional shipping charges or hidden fees.

• What are the loading procedures for my Mobile?
• Globe Call Card: Dial 223 and Press SEND. Enter Card Number…
• Globe Call Card:
  Dial 223 and Press SEND.
  Enter Card Number and Press #.
  Enter Card Pin # and Press #.
  A voice prompt will confirm the reload.
  
  Sun Cellular:
  Dial 220 and Press SEND.
  After the Voice Prompt Press 1.
  Enter Card Number and Card Pin #.
  A voice announcement will inform you of your updated Balance.
  
  Smart, Smart Buddy, Addict Mobile (AMP)
  Dial 1510+ Card# Card Pin# and Press SEND.
  A voice prompt will confirm the reload.

• Can I send the load directly to my friends' or family's phone in the Philippines?
• Yes. They will automatically receive load or pin card numbers if …
• Yes. They will automatically receive load or pin card numbers if the chosen option is prepaid.
  

• Our Rule #1 - We sell to everybody
• We sell our products to anybody who wishes to buy mobile loads, i…
• We sell our products to anybody who wishes to buy mobile loads, internet loads and other products. We do not have any limit nor restrictions here. Enjoy!
  But !! we have rights to refuse anybody without explanation in our service.

• Are loads refundable?
• Purchased loads are non-refundable. Once it is processed and sent…
• Purchased loads are non-refundable. Once it is processed and sent to the mobile number, Fizzer is not responsible for the incorrect mobile numbers and email addresses provided on the site. So if you haven't received the confirmation email yet and/or we haven't credited the load yet, you can e-mail us your refund request and we will process it immediately if it's not too late.

• Order status number - What can i do with it ?
• This number is provided for you to trace the status of your order…
• This number is provided for you to trace the status of your order(s) at this page http://www.fizzer.ph/shop/check.html

• First time buyer?
• For first time buyers, load will be delivered no later than 12 ho…
• For first time buyers, load will be delivered no later than 12 hours. If you paid via Visa Master card , regular time would be in 30 minutes. If paid via PayPal, delivery of product will be up to 24 hours due to validity of card with PayPal. After that one time verification, next transactions will be automatic for people who passed all verification processes with us.