Questions and Answers from Fizzer Back Expand All

• How do I sign in?
• If you are not a member yet, all you need to do is click on the R…
• If you are not a member yet, all you need to do is click on the Registration link located at the top right of the main page. Type in all the required fields for your Profile Data. Then Click on the Sign Up button when you are finished. If you are already a member, AWESOME! Just enter your username and password and click the Enter button.

• My confirmation email doesn’t arrive.
• Check your email application's spam or junk folder or filte…
• Check your email application's spam or junk folder or filter. Please be aware that some emails may be blocked by your ISP (Internet Service Provider).
  Check that you’re trying to log in from the exact email address you registered with. A common error is registering with an incorrect email domain (e.g., @comcast.com is not the same as @comcast.net). In addition, keep in mind that email addresses never begin with a "www" prefix.
  
  Make sure as well that everything is CORRECTLY spelled and punctuated right. Common errors usually come from users who input typos or wrong email accounts such as username@yaho.com or @ymail.com.

• My name was rejected during sign up.
• I'm already registered, but I need to change my name: Please sub…
• I'm already registered, but I need to change my name: Please submit your name change request and allow 24 hours for the submission to be approved. Fizzer reviews each name change request that is submitted. Due to the volume of requests we receive, your request may not be processed immediately. If you have already submitted the request and the 24 hours have expired, please submit your report to Fizzer.
  
  I'm trying to sign up for a new account to use as a personal profile: While signing up for a personal profile, please ensure that your full name does not contain any invalid punctuation and that it contains a full last name. If you're still having problems signing up for a personal profile, please submit a report.
  
  I'm trying to register a presence for a business, product, or public figure: We do not allow these entities to maintain personal profiles, but you can create a Fizzer Page. Pages can only be created to represent a real public figure, artist, brand or organization, and may only be created by an official representative of that entity.

• I want to change my name.
• Go to the My "Profile", enter new name, and press "Save change…
• Go to the My "Profile", enter new name, and press "Save changes"

• I received an account creation email, but I'm already registered.
• If you have received a Fizzer account confirmation email in error…
• If you have received a Fizzer account confirmation email in error, it's likely that someone has mistakenly attempted to register using your email address. As long as you do not click the link contained in the email, no action will be taken, and no account will be created.

• It says there is an existing account associated with the contact email address that I am trying to add.
• The contact email address you are trying to add to your account i…
• The contact email address you are trying to add to your account is already associated with another Fizzer account. Please note that you can only have one Fizzer account per email address. If you proceed to add the new email address, then the original Fizzer account associated with that email address will be removed from the site.

• The "words in the box" (i.e., captchas) doesn’t load.
• Your problem is most likely related to your internet browser. We …
• Your problem is most likely related to your internet browser. We recommend that you upgrade your browser, or clear its cache and cookies, by following these instructions.
  
  Clearing your cache and cookies
  Sometimes your Internet browser may be the cause of the problems you experience on Fizzer. To fix your problem, you may need to clear your browser’s cache and cookies. Please follow the instructions below.
  
  Internet Explorer 6.0
  
  1. Click "Tools," then "Internet Options."
  
  2. On the "General" tab, in the "Temporary Internet Files" section, click the "Delete Files" button.
  
  3. Select "Delete Cookies."
  
  4. Click "Close."
  
  5. "Quit" the browser.
  
  Internet Explorer 7.0
  
  1. Click "Tools," then "Delete Browsing History."
  2. In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
  3. In the "Cookies" section, click on "Delete Cookies" and select "Yes."
  4. Click "Close."
  5. "Quit" the browser.
  
  Internet Explorer 8.0
  
  1. On the Internet Explorer Tools menu, click "Internet Options."
  2. The Internet Options box should open to the "General" tab.
  3. On the "General" tab, in the Temporary Internet Files section, click the "Delete Files" button.
  4. From the same tab, select "Delete Cookies."
  5. Click "Close" and restart the browser.
  
  Safari 3.0
  
  1. Open Safari.
  2. Select "Empty Cache."
  3. Click "Empty" on the "Are you sure?" message.
  4. Select "Preferences," then the "Security" tab, "Show Cookies," "Remove All."
  
  Firefox 2.0 for PCs
  
  1. Click "Tools" and select "Options."
  2. Click the privacy icon.
  3. In the cookies section, click "Show Cookies" and then "Remove All Cookies."
  4. In the "Private Data" section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK."
  5. Click on the "Clear Now" link.
  6. "Quit" the browser.
  
  Firefox 2.0 for Macs
  
  1. Click "Tools" and select "Clear Private Data"
  2. Make sure that "Cache" and "Cookies" are selected.
  3. Click on "Clear Private Data Now."
  4. Exit and relaunch browser.
  
  Firefox 3.0 for PCs
  
  1. Click "Tools" and select "Clear Private Data."
  2. Make sure that "Cache" and "Cookies" are selected.
  3. Click on "Clear Private Data Now."
  4. Exit and relaunch browser.
  
  Firefox 3.0 for Macs
  
  1. Click "Tools" and select "Clear Private Data."
  2. Make sure that "Cache" and "Cookies" are selected.
  3. Click on "Clear Private Data Now."
  4. Exit and relaunch browser.
  
  If these instructions do not resolve your issue, we recommend upgrading to the most recent version of your browser.

• What is the minimum age required to sign up for Fizzer?
• In order to be eligible to sign up for Fizzer, users must be thir…
• In order to be eligible to sign up for Fizzer, users must be thirteen (13) years of age or older.

• What is the minimum password strength? How can I make my password strong?
• When creating a new password, be sure that it is at least 6 chara…
• When creating a new password, be sure that it is at least 6 characters in length and that you use a complex string of numbers, letters, and punctuation marks. If the password you entered is not strong enough, you may want to try mixing uppercase and lowercase letters or making your password longer.
  
  Ideally, the password you select should be easy for you to remember but hard for someone else to figure out. For added security, your Fizzer password should also be different than other passwords that you use on the internet.

• I get an error using the confirmation email.
• 1. First, try logging in (with the email address you signed up wi…
• 1. First, try logging in (with the email address you signed up with).
  2. If you are unable to log in, please copy and paste the full URL (web address) of the link that you received in the confirmation email into your browser.